How It Works
RapidRecall vs SMS Broadcast Solutions


Single channel SMS Solutions comes with several fundamental weakness and is considered only a channel of communication but not the ideal solution for a crisis notification. Here’s a comparison:

 

Features RapidRecall SMS Broadcast
Tracking of responses Track by acknowledgement by recipient Track on delivery receipt or Sent status only
SMS Channel Yes Yes
VoiceChannel Yes No*
Email Channel Yes No*
Contacts Grouping Yes Yes
Scenario Templates Able to store different scenarios call out rules and group of recipients. No*
Retries Retry to same or alternative number(s) No*
Multiple contact numbers Yes No*
Statistics of Responses Yes No*
Activation & Reports on mobile devices like iPhone, Blackberry, iPad Yes No*
Pay as you use Yes Yes



* Most SMS software/service providers like RapidSMS or SingTel BizLive do not have added features like those stated. However, some customised or turnkey solutions may include these as optional features.