RapidRecall - Crisis Notification Service (GCC and SEA)
  • Why RapidRecall
    • Industry Use Cases >
      • Business Enterprises
      • Healthcare Institutions
      • Financial Institutions
      • Hospitality & Aviation
      • Educational Institutions
      • Transport & Logistics
    • Articles
  • How It Works
    • Automated Call Tree
    • RapidRecall VS SMS Broadcast
    • Push Notifications
  • Customers
  • Contact Us
  • Why RapidRecall
    • Industry Use Cases >
      • Business Enterprises
      • Healthcare Institutions
      • Financial Institutions
      • Hospitality & Aviation
      • Educational Institutions
      • Transport & Logistics
    • Articles
  • How It Works
    • Automated Call Tree
    • RapidRecall VS SMS Broadcast
    • Push Notifications
  • Customers
  • Contact Us

RapidRecall VS SMS Broadcast

Find out why RapidRecall is better than single-channel SMS solutions for crisis communications.

Features

RapidRecall

SMS Broadcast

Tracking of Responses

Track by acknowledgement by recipient

Track on delivery receipt or Sent status only

SMS Channel

Yes

Yes

Push Notifications with WiFi/Mobile Internet

 Yes

No* 

Voice Channel

Yes

No*

Email Channel

Yes

No*

Contacts Grouping

Yes

Yes

Contacts Group resembling organisational hierarchical structure & restricted view by departments/branches

Yes

No*

Scenario Templates

Able to store different scenarios call out rules and group of recipients.

No*

Retries

Retry to same or alternative number(s)

No*

Multiple Contact Numbers

Yes

No*

Statistics of Responses

Yes

Grouped by Response List & Non-response List

No*

Activation & Reports

Yes

No*

Pay-As-You-Use

Yes

Yes

 

* Most SMS software/service providers like RapidSMS or SingTel BizLive do not have added features like those stated. However, some customised or turnkey solutions may include these as optional features.

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